Terms of service

1. Introduction

Welcome to Mendu Herbs UK. These Terms govern your use of our website www.menduherbs.co.uk and your purchase of our natural health products, including Shilajit and herbal supplements.
By accessing or using our site, you agree to these Terms.

2. Use of the Website

This site is intended for personal, non-commercial use. You must not copy, distribute, reproduce, or modify any part of the content without our written permission.

3. Orders and Payments

Orders can be placed through our website. We accept all major credit/debit cards, PayPal, and other secure payment methods shown at checkout.
All payments must be made in full before dispatch. Prices include VAT where applicable.

4. Delivery, Returns, and Cancellations

We aim to dispatch all orders within one working day of processing.
Customers in the UK have a statutory right to cancel their order within 14 days of receiving it, under the Consumer Contracts Regulations 2013.
To exercise your right of withdrawal or cancellation, please contact:

· Email: support@menduherbs.com

· Contact Form: www.menduherbs.co.uk

Returned products must be unopened, unused, and in their original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds will be processed within 14 days of receiving your return.

5. Intellectual Property

All trademarks, text, graphics, and images on this website are the property of Mendu Herbs or licensed to us. They may not be used without permission.

6. Limitation of Liability

Mendu Herbs is not responsible for indirect losses, loss of data, or loss of profits resulting from website use or product misuse.
Our total liability is limited to the value of the goods purchased.

7. Governing Law

These Terms are governed by and interpreted according to UK law. Any disputes shall be handled by the courts of England and Wales.

8. Company Information

Mendu Herbs UK Ltd
Registered Office: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ
Company Number: 16817476
VAT Number: GB500807430
Email: support@menduherbs.com

9. Changes to Terms

Mendu Herbs reserves the right to update these Terms at any time. Any changes will be posted on this page and take effect immediately.