Spedizione
At Mendu Herbs, we’re committed to ensuring that your order reaches you quickly, safely, and with complete transparency. Our UK shipping process has been designed to give you a smooth, reliable delivery experience every time.
Order Processing Time
Orders placed before 10 PM (Monday–Saturday) are usually processed the same working day. Orders placed after 10 PM or during weekends or public holidays will be processed the next working day.
We take care to package and handle every order with precision to maintain the highest quality of our natural products.
Delivery Timeframes
We aim to deliver your order as quickly as possible. Delivery times may vary depending on your location within the UK.
Within the United Kingdom:
· Mainland UK: Standard delivery is typically 2 working days after dispatch.
· Scottish Highlands: Delivery takes approximately 2–3 working days after dispatch.
· Islands, Northern Ireland, Channel Islands, Isle of Man, and Isle of Wight: Delivery usually takes 3–5 working days after dispatch.
Please note that delivery times may occasionally be affected by public holidays, courier delays, or extreme weather conditions, though we always strive to get your order to you as quickly as possible.
International Shipping (EU and other regions):
Delivery timelines vary depending on the destination, typically 5–10 working days after dispatch.
Shipping Costs
· Free Standard Shipping on all UK orders over £40.
· Orders below £40 are charged a flat rate of £3.99.
· International shipping costs vary depending on destination and will be shown at checkout.
Tracking Information
Once your order is shipped, you’ll receive an email confirmation with tracking details. This allows you to monitor your shipment and estimate its delivery.
Lost or Delayed Packages
If your parcel hasn’t arrived within 7 working days after dispatch (UK orders), please contact us at support@menduherbs.com. We will assist you in tracking your order or arranging a replacement if necessary.
Customer Service
If you have any questions about shipping, please contact us via:
Email: support@menduherbs.com
Contact form: www.menduherbs.co.uk
Thank you for choosing Mendu Herbs — we’re proud to bring you the purest natural wellness products.